How long does it take to get my Guard Card?

The average response time from the BSIS is 15-20 business days but it can be as little as 5-7 business days to receive your Guard Card by mail. In the meantime, your name should appear on the BSIS website so that employers can verify your application.


How long after the expiration of my registration am I able to renew my registration?

You may renew your registration up to sixty days after expiration with payment of the renewal fee and delinquency fee. If, after sixty days from expiration you fail to renew, you must submit a new application and begin the application process again to be registered as a PSO. Registration is valid for two years and expires the day after the expiration date on your card.


Is this training validated by the State of California?

Yes, we are licensed by the California Bureau of Security and Investigative Services (BSIS) to provide this training. See our State license here.


If I have a conviction, can I still apply for a PSO registration?

Yes, applicants with criminal histories will be considered and registration decisions are rendered on a case-by-case basis.


I have a Guard Card from another state. Can I use it in California?

Out of state guard licenses are not valid in California. You must obtain a California BSIS license to work as a security guard or bodyguard in California.


Is there a drug test?

A future employer might require that you take a drug test, but BSIS does not.


Does the course work on my smartphone?

Yes, and it remembers where you left off, so you can log in and study whenever you like until you have finished the course. It takes 8 hours of continuous study to complete the course, but you don’t have to do it all in one go.


My English isn’t great. Is the course available in other languages?

Yes, there’s a version in Spanish (Español). Choose it from the "Select your language" menu before purchasing the course. We’ll be adding other languages if there is sufficient demand.


Can I carry a firearm, baton, and/or pepper spray while licensed as a Proprietary Private Security Officer (PSO)?

No, a PSO is an unarmed individual and cannot carry a weapon.


Is there a training requirement when obtaining a PSO registration?

Yes, the PSO must complete 16 hours of training within the first six months of receiving the PSO registration or within six months of the date of hire by the PSO’s employer. The training consists of two hours of Powers to Arrest, two hours of Weapons of Mass Destruction and Terrorism Awareness, and twelve hours of security related courses as outlined in the Skills Training Course for Proprietary Private Security Officers.

Additionally, a PSO’s employer is mandated to provide each employee with an annual two-hour training specifically dedicated to the review or practice of security officer skills.


At what point am I required to obtain a PSO registration?

With some exceptions, when you are working exclusively for one employer, your primary duty is to provide security services for your employer, your services are not contracted out to any other entity or person, and you meet both of the following criteria: (a) you are required to wear a distinctive uniform clearly identifying yourself as a security officer, and (b) you are likely to interact with the public while performing your duties. Review Private Security Industries- Who Must Be Licensed for additional information on requirements for licensure. For exceptions to these requirements, see Business and Professions Code (BPC) Section 7574.


If I have a conviction, can I still apply for a PSO registration?

Yes, applicants with criminal histories will be considered and registration decisions are rendered on a case-by-case basis.


How do I check the status of my application?

The Bureau’s current application processing timeframes is available on our website and is updated weekly. You may check on the status of your fingerprint results with the Department of Justice. Please note, you will be required to enter the ATI number (located at the bottom of the Live Scan form) and your Date of Birth.


Can I work on a temporary registration?

No, you must have a valid PSO registration in your possession before going on duty.


What if I sent in the wrong fee amount?

If you submitted the wrong fee amount, your application and payment will be returned to you with a letter requesting the correct amount.


If I am denied a PSO registration, can I appeal the denial?

Yes. If you are denied, you will receive detailed instructions regarding the appeals process.


Do I need to apply for a new PSO registration if I change my employment as a PSO to a new employer?

No.


How do I renew my registration?

Prior to the expiration of the registration, the registrant may receive a courtesy renewal application mailed to the last address of record approximately 60-120 days in advance. If you did not receive a renewal application, complete and submit the Proprietary Private Security Officer Registration Renewal Application along with the applicable renewal and delinquency fee (if applicable). You may also renew online using BreEZe, which updates your registration in real-time. Create a BreEZe account, pay the renewal fee, and submit your renewal application online.

Mail the renewal application and renewal fee(s) to:

Bureau of Security and Investigative Services
P.O. Box 989002
West Sacramento, CA 95798-9002

Click here to view the BSIS fee schedule


How long after the expiration of my registration am I able to renew my registration?

You may renew your registration up to sixty days after expiration with payment of the renewal fee and delinquency fee. If, after sixty days from expiration you fail to renew, you must submit a new application and begin the application process again to be registered as a PSO.


How do I notify the Bureau of my change of address?

You must notify the Bureau in writing within 30 days of an address change. To change your address, complete and submit the Address Change (Personal) form to the Bureau. Mail the form to:

Bureau of Security and Investigative Services
PO Box 989002
West Sacramento, CA 95798-9002


If I lost, destroyed or damaged my registration card, how do I obtain a duplicate?

If you have lost or destroyed your registration card, complete and submit the Application for Replacement of Proprietary Private Security Officer Registration Card. You may also submit a request for a replacement registration card online using BreEZe, which updates in real-time. Create a BreEZe account, pay the renewal fee, and submit your application for a replacement registration card online.

Mail the application and fee to:

Bureau of Security and Investigative Services
P.O. Box 989002
West Sacramento, CA 95798-9002

Please allow 6-8 weeks for replacement, if submitting by mail.

Click here to view the BSIS fee schedule


Do I need a guard card if I am a sworn law enforcement officer under PC. 832?

Yes, anyone who is working security in the private sector is required to have a guard card.