What is this Privacy Policy for?

The Red Dragon Private Guard Training Website: www.casecurityguardtraining.com (the “Website”) collects customer information to help us to serve you better. Red Dragon respects your privacy and is committed to maintaining and using this information responsibly. This privacy policy addresses the use and disclosure of personal information collected from you through your use of the Website. By visiting the Website, or providing your information to Red Dragon, you are accepting the conditions and practices described in this privacy policy.

Information Collected Online

1. General Online Browsing

Red Dragon gathers navigational information about where visitors go on the Website. This information allows us to see which areas of the Website are the most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features, services, and content. Additional non-personally identifiable information (for example, domain type, browser version, and service provider) may be collected, which will provide information regarding the general use of the Website.

2. Collection of Personally Identifiable Information

Red Dragon collects personally identifiable information from you when you voluntarily provide us with this information. You can provide us this personally identifiable information in many instances throughout our Website, such as when you interact with the Website any the following ways: placing an order through the Website; establishing or updating an account; contacting us with a comment or question; leaving feedback or comments on the Website; or signing up to receive emails about our products and services.

Red Dragon also collects information through use of cookies and pixel tags, as described under “Cookies and Pixel Tags” below. While not personally identifiable information by itself, Red Dragon also collects and retains the following and associates it with your personally identifiable information: your IP address, your interactions with the Website, your actions in response to our communications to you, your location and the transactions you make.

Categories of personally identifiable information collected online may include the following: name, gender, month and date of birth, telephone number, email address, address, country, and any other information you choose to provide.

Use of Information Collected Online

Red Dragon uses the information collected on the Website to assist it in fulfilling orders for products or services; to allow us to send communications to you regarding our products, services and promotions; to analyze your activity with Red Dragon, including interactions with our Website, the effectiveness of our advertising and your transactions; to personalize our communications to you; to respond to your inquiries; to update and maintain your online account; to conduct surveys; and to develop our products, services, and Website.

If you no longer wish to receive marketing or promotional emails from Red Dragon, you may email us to unsubscribe. Please be aware, however, even if you request to be removed from our email marketing list, you may still receive email confirmations for any transactions placed on the Website.

Information Shared with Third Parties

Red Dragon makes your name, and contact information available to certain affiliates or third parties principally for the purpose of fulfilling your transaction(s). Your information will only be provided to the affiliate or third party fulfilling your transaction(s) and will not be shared with others on the Website.

Please be aware that Red Dragon may use third parties to assist us with the Website and our e-commerce transactions. Some examples of the assistance that may be provided by third party service providers are: fulfilling orders (including, but not limited to, processing payments, providing fraud prevention services, and verifying addresses); monitoring and analyzing site activity, your actions in response to our emails and the effectiveness of our advertising; and administering emails regarding promotions or other marketing services. It is possible that some of these service providers will be located outside of the United States.

You should also be aware that Red Dragon may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of the Website, the Website itself, or the public.

If Red Dragon was ever merged with or acquired by another company, or if it acquires another business entity or is involved in a corporate reorganization or other change of control, some or all of the personal information collected about you could be shared with this entity, and may also be retained by Red Dragon. Other than this acquisition, sale or reorganization, Red Dragon does not sell or rent your email address to unrelated third parties.

International Users

If you are visiting the Website from a location outside of the United States, please keep in mind that the Website is based in the United States based. This privacy policy governs the information collected by or on behalf of the Website irrespective of where you are located, when you access it, browse it, interact with it, and/or make transactions through it (including those that are destined to addresses outside the United States). With respect to personal information you provide to Red Dragon, it is maintained and processed by us on servers and internal systems located within the United States. This means that your personal information may be stored outside of the province, state, and/or country in which you reside, and processed by Red Dragon, an affiliate, or a third party service provider as described in this privacy policy. Moreover, governmental bodies that have jurisdiction over us in the United States (e.g., courts and law enforcement agencies) may be entitled to access your personal information.

Cookies and Pixel Tags

Red Dragon uses, and its third party service providers may use, a browser feature known as a “cookie,” which assigns a unique identification to your computer. The cookies are typically stored on your computer’s hard drive. The information collected may include an IP address, the URL of the page from which you arrived, your browser type, other technical information about your device used to visit the Website, the pages you view, the features you use, whether you complete a transaction, and the time of your visit. This information allows us to determine such things as which parts of the Website are most visited or used, which products or services are browsed and/or purchased, the effectiveness of the Website, your specific interactions with the Website, and any difficulties that our visitors may experience in accessing the Website. With this knowledge, Red Dragon can improve the quality of your experience on the Website by recognizing and delivering more of the most desired features and information, personalize your experience, and resolve any access difficulties. Additionally, Red Dragon uses cookies to help keep track of items you put into your shopping cart, whether you purchase any or all of those items, and to tell us whether you have visited the Website in the past. This allows visitors of the Website to maintain shopping carts between visits and allows Red Dragon to inquire about your continued interest in items in your shopping cart or that you viewed on the Website. Red Dragon also uses cookies to help keep track of checkout information, other than payment method information, while you remain on the Website. Additionally, the information collected by Red Dragon or our service provider(s) may be linked to and combined with information that we collect about you from your visits to the Website. Red Dragon uses, and its third party service providers may also use, Pixel Tags (also known as Web beacons, Web bugs, and Clear GIFs) on the Website and in emails. A Pixel Tag is a nearly invisible pixel-sized graphic image on a webpage or email message. Pixel Tags may be used to collect the same information about your visit that is collected through cookies, as described above. Red Dragon may also collect information about the search engine used, and any search engine advertisement clicked, to navigate to the Website. Pixel Tags in emails help us confirm the receipt of, and response to, our emails and the time our email is viewed. This information helps us make similar evaluations about our Website and emails as with cookies and to determine the most desired features and information so that we can provide those features and information to you and personalize our interactions with you. This information may also be linked to and combined with information that Red Dragon collects about you from your visits to the Website.

You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences.

In addition, Red Dragon’s email communications to you may include a “click-through URL” linked to a particular page on the Website. By clicking on one of the URLs, you will automatically enter the Website and we may collect information related to the “click-through.” You may avoid having this information collected by not clicking on the URL links in our email communications to you.

Your Red Dragon Online Account

When setting up an online account with Red Dragon, you will be prompted to select a username and password. The retrieval of personal information relating to you and your order history is only available to you if you provide the correct username and password that you have created. Your profile information is only available while you are logged in to your Red Dragon account. After providing your username and password, you can edit, delete, or update your information at any time.

If you forget your username or password, you may contact Red Dragon and a new username or password will be assigned to you and emailed to your email address. Red Dragon will not give out usernames or passwords over the phone, nor will we email them to a different address than the one used to register your account with the Website.

Privacy of Children on the Website

The Website is not directed at children under the age of 13, and no one under the age of 13 should provide personal information on this Website.

Links

For your convenience and enjoyment, the Website may contain links to other websites. The Website may also contain social media buttons that link to various webpages on Facebook, Twitter, Pinterest, and others. Red Dragon does not evaluate and is not responsible for the privacy practices or the content of these other websites. Red Dragon urges you to review the privacy policies on each link to ensure that you are comfortable with their privacy policies and practices.

Updates to Privacy Policy

As Red Dragon continues to offer its users new and different types of content and services, we may modify our information collection, use, or disclosure practices. Should there be a material change to our information collection, use or disclosure practices, it will be applied only to information collected on a going forward basis, and we will update this privacy policy accordingly.

Your California Privacy Rights

Red Dragon collects various types of personal information about you, both online and offline, as described in this privacy policy. Under California law, if you are a resident of California and have previously communicated with us or purchased something from the Website, you may make a written request to Red Dragon about how we have shared your personal information during the prior calendar year with third parties for their direct marketing purposes. To make such a request, please write to us at: Info@reddragonprivatesecurity.com.

Red Dragon also provides users with a cost-free means to opt-out of any such sharing of information, which you can accomplish by emailing us at: Info@reddragonprivatesecurity.com and providing your name and all of the postal addresses and email addresses that you have provided to us.

Security Statement

Red Dragon limits the number of employees that have access to the databases that contain personal data, and Red Dragon employees are advised of the importance of confidentiality.

We have designed the Website to only accept orders from Web browsers which permit communication through Secure Socket Layer (SSL) technology. Browsers that do not meet this requirement will be prevented from navigating the purchasing section of the Website. As an added safeguard, Red Dragon does not store payment card information with your online account. While we implement the above security measures on this site, you should be aware that 100% security is not always possible.

Questions/Contact

If you have any questions, comments or concerns regarding our privacy practices, please email us at: Info@reddragonprivatesecurity.com.